Privacy Policy for LuminaSketch

At LuminaSketch, located at 14 Clonliffe Road, Dublin 3, D03 X4Y6, Dublin, Ireland, we are committed to protecting your privacy. This Privacy Policy outlines how our online platform, which showcases course offerings, facilitates online registration, and displays student artwork, collects, uses, protects, and handles your Personally Identifiable Information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

• Personal Data: When you register for a course (e.g., beginner drawing, life drawing, digital illustration, portfolio preparation, children's art classes), create an account, or contact us, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, email address, phone number, and postal address. For children's art classes, we may also collect parent/guardian contact details.
• Payment Data: When you register for courses, we collect payment information (e.g., credit card details). We do not store full payment card details on our servers; instead, we use secure third-party payment processors who are compliant with industry standards.
• Usage Data: We may also collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Student Artwork: With your explicit consent (or parent/guardian consent for minors), we may collect and display student artwork on our site to showcase talent and inspire others.

2. How We Use Your Information

LuminaSketch uses the collected data for various purposes:

• To provide and maintain our site and services, including facilitating beginner drawing courses, life drawing workshops, digital illustration classes, portfolio preparation, and children's art classes.
• To process your course registrations and manage your participation.
• To display student artwork with prior consent.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our site when you choose to do so.
• To provide customer support and respond to your inquiries.
• To detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other courses, services, and events which we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.

3. Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), LuminaSketch's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you (e.g., course registration).
• You have given us explicit permission to do so (e.g., displaying artwork).
• The processing is in our legitimate interests and it's not overridden by your rights (e.g., improving our services).
• For payment processing purposes.
• To comply with the law.

4. Retention of Data

LuminaSketch will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

LuminaSketch will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

LuminaSketch will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of LuminaSketch.
• Prevent or investigate possible wrongdoing in connection with the service.
• Protect the personal safety of users of the service or the public.
• Protect against legal liability.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. LuminaSketch aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access, update, or to delete the information we have on you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where LuminaSketch relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

9. Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analysing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use third-party payment processors for course registrations. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

10. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our service does not knowingly collect personally identifiable information from anyone under the age of 16 without parental consent, especially for children's art classes. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: LuminaSketch, 14 Clonliffe Road, Dublin 3, D03 X4Y6, Dublin, Ireland.